About Ratestar.
Real-Time Visibility into Staff Performance
Reduce Customer Complaints & Improve Retention
Real-Time Visibility into Staff Performance
Gain instant insights into how your team is performing on the ground — based on real customer feedback. No guesswork, just clear data to identify top performers and areas that need improvement.
Drive Accountability and Service Excellence
Reduce Customer Complaints & Improve Retention
Real-Time Visibility into Staff Performance
When staff know they’re being rated fairly and consistently, they bring their A-game. RateStar helps create a culture of ownership, pride, and continuous improvement.
Reduce Customer Complaints & Improve Retention
Reduce Customer Complaints & Improve Retention
Reduce Customer Complaints & Improve Retention
By catching service issues early and recognizing great service regularly, you boost customer satisfaction, which directly impacts loyalty, reviews, and repeat business.
Data-Driven Staff Management & Recognition
Reduce Customer Complaints & Improve Retention
Reduce Customer Complaints & Improve Retention
Use performance trends to make smarter decisions around training, incentives, promotions, and even hiring. Reward the right people — with the right evidence to back it.